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people icon Addgene Careers


Are you looking for a career in a mission-driven organization with a fun, enthusiastic, and collaborative environment? Check out our job openings below. We are a global, nonprofit plasmid repository dedicated to making it easier for scientists to share research materials.

To Apply: Please email your cover letter and resume to jobs@addgene.org. Only applications including both a cover letter and resume will be considered.

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Who We Are

Addgene is a thriving nonprofit founded in 2004 that facilitates biomedical research and discovery. Our biorepository stores, archives, and distributes DNA-based materials called plasmids for academic scientists around the world. Addgene's plasmid collection is used to advance research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders.

We are a growing company offering opportunities for scientists and non-scientists alike to contribute to the scientific community.

Addgene is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Why Work Here

Addgene's culture of collaboration, initiative, and flexibility makes it an ideal place to work and contribute. Our energetic team is dedicated to the mission of the organization and to making a difference within not only the scientific community but also in the communities in which we live and work. Some reasons why you will want to consider a career at Addgene include:

  • Full Benefits

    We offer a comprehensive 100% company-paid benefit package that includes health, dental, life, short-term and long-term disability insurance. In addition, employees are encouraged to participate in an individual retirement account. We also offer flexible spending accounts for medical and dependent care expenses. The cost of public transportation or parking is fully paid by the company.

  • Work-Life Balance

    Our generous and flexible paid time off practices help maintain work life balance while providing opportunities for relaxation, travel, and fun throughout the year. In addition to the 10-12 paid holidays each year, we offer vacation, personal and sick time as well as winter break. We also offer paid parental leave.

  • Collaborative Team Environment

    We have a casual work atmosphere where everyone’s opinions and ideas are valued. We offer opportunities to work on and lead projects in a variety of areas.

  • Professional Development Opportunities

    We encourage professional development for our employees and provide support to take advantage of such opportunities. We host professional development discussion groups, offer on-site training, and make funding available for outside programs. Departmental career ladders allow opportunities for advancement and goal-oriented performance discussions take place at least annually.

  • Fun Events & Activities

    We encourage and support team building activities both within and outside of the workplace, including volunteer projects, book club, cook-offs, trivia nights, and sporting events. We celebrate birthdays, work anniversaries, and successes.

  • Great Location

    Our office is conveniently located at 75 Sidney Street in Cambridge, MA close to Central Square. Employees have the opportunity to enjoy many amenities that this dynamic and thriving area offers.

*Please note benefits may differ for part-time employees.

2016 Boston Globe Top Places to Work

Addgene #1 Small Company in Boston Globe Best Places to Work 2016

2016 Boston Business Journal Best Places to Work

2016 best places to work logo from boston business journal
Addgene careers employees in action
Addgene careers employees in action part 2

Current Job Openings

Customer Support Supervisor

Addgene is currently seeking a Customer Support Supervisor to join our team. Though Addgene’s focus is supporting the scientific community, no science background is required for this role. You will provide direction and training for a team of customer support specialists who keep business activities organized and who perform a wide range of tasks related to order processing. You will be the main driver of customer support-focused projects and will also help develop, implement, and manage customer support quality assurance practices and policies for the company as a whole.

Job Description

  • Ensure a high level of customer support is provided to Addgene’s customers and that orders are processed in a timely fashion
  • Identify and troubleshoot customer support and order processing issues; provide guidance to staff on complex customer support or order processing issues
  • Oversee day-to-day management of customer support operations including supervision of team members; lead and coordinate weekly team meetings
  • Interview, hire, and train customer support staff
  • Ensure policies and protocols are up-to-date, organized, and reflect current operations
  • Assign tasks and responsibilities to ensure all required tasks are completed and employees’ time and strengths are maximized
  • Serve as backup to customer support staff’s responsibilities as needed
  • Manage customer support team project pipeline; establish, coordinate and evaluate goals and project priorities for the team
  • Mentor team members on project management best practices
  • Support team members on projects as needed to ensure professional development and efficient project completion
  • Interface with other departments on projects and process changes related to customer operations and the ordering system
  • Oversee and optimize customer service communication systems (Zendesk, phone support, etc.); train all new staff members on proper use of systems
  • Provide insight regarding operations and staffing by identifying issues and problems that require action, and developing and implementing solutions

Job Qualifications

Candidates should be self-motivated, organized individuals who want to be a part of Addgene’s mission of making it easier for scientists to share materials. You must be dependable and able to meet deadlines with minimum supervision. You must also possess the ability and flexibility to manage multiple tasks efficiently, and prioritize requests from various sources. Specific qualifications include:

  • B.S. or B.A. degree with 2-5 years experience supervising a customer service team required
  • Experience with customer service ticketing software (such as Zendesk) preferred
  • Ability to learn new concepts, processes, and technology quickly
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills and ability to interact effectively and productively with customers and all levels of staff
  • Excellent organizational skills and attention to detail
  • Experience with general computer software, including MS Office and web applications

Start Date

January 2017

Applications

Please send a cover letter and resume to jobs@addgene.org. Only applications with a cover letter AND resume will be considered.

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Outreach Scientist

We are currently seeking a scientist who will join our outreach team and interface with the scientific community to increase plasmid contributions, enrich Addgene’s collection, and grow Addgene’s brand.

Job Description

Addgene is looking for an energetic individual with experience in molecular biology who will help the organization better serve scientists in the research community. Although you will not be conducting bench research, you will use your research experience to assist the scientific community. Examples of specific tasks include:

  • Solicit and facilitate plasmid deposits by working with academic researchers and members of their laboratories
  • Travel to universities and institutions in on a regular basis to acquire new materials and raise awareness of Addgene’s service, including organizing and executing one-on-one and group meetings with scientists
  • Build and maintain relationships with scientists
  • Craft communications and marketing materials from Addgene to the scientific community
  • Attend conferences and workshops, organize conference sponsorships, and give seminars, to increase awareness of Addgene
  • Manage planning and preparation for trips to universities and scientific meetings
  • Supervise outreach assistants
  • Coordinate collection and organization of outreach data and information
  • Assist and lead special projects, including cross-team efforts with a focus on business development

Job Qualifications

Candidates should be enthusiastic, self-motivated, organized individuals who want to be a part of Addgene’s mission. You must be willing to travel (∼25% of time) and possess the ability to manage multiple tasks efficiently. Specific qualifications include:

  • PhD in Molecular Biology, Biochemistry, Cell Biology or related field required
  • Solid understanding of the principles of cloning and plasmid design
  • Excellent written and verbal communication skills, specifically related to science communication
  • Excellent interpersonal skills and ability to work closely with scientists
  • Excellent organizational skills and attention to detail
  • Able to manage multiple tasks efficiently
  • Experience with general computer software including MS Office; familiarity with Salesforce a plus
  • Experience managing personnel

Start Date

January 2017

Applications

Please send a cover letter and resume to jobs@addgene.org. Only applications with a cover letter AND resume will be considered.

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Part-time Order Processing Assistant (20 hours per week)

In this position, you will assist the laboratory staff as requested and directed with preparing and packaging plasmid orders. You will spend approximately 75% of your time packaging orders and 25% of your time may be spent in the lab.

Job Responsibilities

  • Prepare samples for shipment, print order fulfillment documents, and package samples into boxes for shipment
  • Prepare and dispense media using sterile techniques
  • Assist with other routine lab operation tasks as instructed

Job Qualifications

  • Interest in life sciences industry
  • Familiarity with pipetting and using sterile, aseptic technique preferred
  • Excellent organizational skills and attention to detail
  • Familiarity with general computer software, including MS Office and web applications
  • Self-motivated, organized, able to work independently
  • Must be able to communicate effectively in English; strong written and oral communication skills required
  • Must be able to lift and move up to 25 lbs

Start Date

Immediate

Preferred Schedule

Monday-Friday; 9am – 1:00pm

Applications

Please send a brief cover letter and resume to jobs@addgene.org. Only applications with a cover letter AND resume will be considered.

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