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faq question icon Frequently Asked Questions (FAQ)

If you have a question about ordering, depositing, MTAs, or working with your plasmid from Addgene, browse our FAQ page or search our FAQs by using the blue Help button at the lower-right corner of your screen.

email Email Us
Questions about ordering, plasmid help
Questions about depositing plasmids
Material transfer agreement submissions or questions
Career opportunities, resume submission
General questions

phone Call Us

US Phone Number: +1 617-225-9000
(9:00 am to 5:00 pm EST Mon.-Fri.)
UK Phone Number: +44 (0) 208-943-7459
(9:00 am to 5:00 pm GMT Mon.-Fri.)

green globe Fax Us

US Fax Number: +1 888-734-0533
(For Domestic US)
International Fax Number: +1 617-300-8688
(For International or Domestic US)

Please note that all orders must be placed online - click here for ordering instructions. Addgene does not accept orders by phone/fax/email.

Addgene Locations

Addgene Headquarters

75 Sidney Street, Suite 550A
Cambridge, MA 02139

Phone: +1 617-225-9000
Fax: +1 888-734-0533 (For Domestic US)
Fax: +1 617-300-8688 (For International or Domestic US)

Visitors, Deliveries, and Couriers: Addgene is located on
the fifth floor of 75 Sidney Street.

Addgene Europe Customer Support

LGC Standards
Queens Road
Middlesex TW11 0LY

Phone: +44 (0) 208-943-7459

*Please note that all orders must be placed directly with Addgene online. No orders may be processed through LGC.

Addgene Distributors

china-flag.jpg China

Beijing Zhongyuan, Ltd.

Fl.10 South Building
No. B3 Huayuan Road
Haidian District, Beijing
100191, China

Phone: 400-8100-881 / 86-10-84415678
Fax: 86-10-82015198

Learn more about ordering from China

japan-flag.jpg Japan

Summit Pharmaceuticals International

Harumi Island Triton Square
Office Tower Z, 1-8-12
Harumi, Chuo-ku
Tokyo 104-6223, Japan

Phone: 03-3536-8640
Fax: 03-3536-8641

Learn more about ordering from Japan

Korean flag Korea

Leehyo Bioscience Co., Ltd.

LEEHYO B/D, 4FL. 663-6, Bokjeong-dong,
Sujeong-gu, SeongNam City, GyeongGi-do,
Korea 461-831

Phone: +82-31-722-2382 (Ext 3)
Fax: +82-31-759-7642

Learn more about ordering from Korea

For more information about ordering outside of the US, please see our International Orders page.


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