Tips for Technical Support Calls
Type
Blog Post
Published
Sept. 20, 2016, 2:39 p.m.
...pretty good about sticking to that. If you email us at noon and then call back at 1PM asking why you haven...Tweeting and texting, actually writing an e-mail or making a phone call is a big commitment when you’re busy...doctoral dissertations.
Streamline the question asking process
Having thought through the above, don’t...soon as possible!” and I always begin my responses asking for more specifics. We can help you faster if we...how long it will take to get an answer, consider asking to avoid unrealistic expectations.
And finally... Eric J. Perkins...