A Better Way to Get Customer Support: The Help Center
Type
Blog Post
Published
Dec. 10, 2015, 3:30 p.m.
... may not even get a solution to the problem you called about. Next, you try an email, given that this ...that can help you through any search, ordering, technical, or quality control issues.
Improving customer...chance to stop what you’re doing and make a phone call or write out an email. You need help right at the...support to address this exact problem, and it’s called “self-service.” The idea here is to build features...