Career Insights: Technical Support Specialist
Type
Blog Post
Published
Nov. 9, 2017, 2 p.m.
...Alongside there is a second-line team that takes on cases requiring in-depth analysis, data review, in-house...knowledge and judgement. For particularly tricky cases, team discussions can often lead to otherwise unobtainable...patient, attentive, empathetic, and tactful. Occasionally it can also be necessary to take the lead and...