A Better Way to Get Customer Support: The Help Center
Type
Blog Post
Published
Dec. 10, 2015, 3:30 p.m.
...philosophy
Customer service can be a hassle. You finally make it through a 20-step phone tree, only to be left... customer support with self service
We strive to make our support team available whenever you need them...not have the chance to stop what you’re doing and make a phone call or write out an email. You need help...resources, we will continually update the Help Center to make sure that, whatever your support needs are, we’ve...ll navigate to articles answering your questions making it easier than ever to get the support you need... regular site, www.addgene.org. We’re excited to make these new features available to the Addgene community...valuable feedback. This is Addgene after all, and making your research easier always comes first.
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