Tips for Technical Support Calls
Type
Blog Post
Published
Sept. 20, 2016, 2:39 p.m.
...I’ve answered hundreds of phone calls and thousands of customer service emails in my six years as a senior...spend far less time answering help emails and phone calls, I feel compelled to share my years of accumulated...customer, can get the most out of your email or phone call. Though my experience is based solely on my time...texting, actually writing an e-mail or making a phone call is a big commitment when you’re busy. Your time ... A lot of companies and organizations selling biological reagents have a ton of data on the catalog page...it’s own tongue-in-cheek website. If you are skeptical about using Google for serious science questions...thread or remove a good 5 minutes from our phone call.
If your concern is based on data you have produced...