Career Insights: Technical Support Specialist
Type
Blog Post
Published
Nov. 9, 2017, 2 p.m.
...including tips, advantages, and disadvantages of this overall rewarding role.
Learn about Other Addgenies and...role in technical support?
It takes some time (several years) to build up comprehensive lab experience...You will also help troubleshoot products, give general experimental guidance, and resolve complaints about...willingness to help others with their problems, a general positive attitude, and an open-minded personality...any incoming requests or problems - there is considerable diversity in the types of questions customers...will do well in a technical support role.
What general characteristics do jobs in technical support have...covered by the lab based team as part of their general job duties. Bigger companies have dedicated technical...