Career Insights: Technical Support Specialist
Type
Blog Post
...myself in a technical support role only when I was confronted one day with a product issue in the lab. The ...the world easier. You should also demonstrate a strong willingness to help others with their problems,...sometimes comprised of several layers of support: A front-line team accepts any incoming requests and answers...because there are just so many things which can go wrong in a lengthy protocol. And customers may tell all...careers are open to experienced professionals with strong interest in the technical aspects of science and...