Tips for Technical Support Calls
Type
Blog Post
Published
Sept. 20, 2016, 2:39 p.m.
...number of messages in our thread or remove a good 5 minutes from our phone call.
If your concern is ... that long in customer service, I've daydreamed about the ideal customer service interaction - one that...surprised to discover that the most crucial information about a product is printed right on the tube itself!
...best interest of any company to hide information about their products from you, unless they’re knowingly... tongue-in-cheek website. If you are skeptical about using Google for serious science questions, consider...question asking process
Having thought through the above, don’t be afraid send us an e-mail. That’s why we...they cannot (and should not) answer your questions about an Abcam antibody.
Have your catalog number ready...